Privacy Policy

Who we are

Browser, Inc., a Utah corporation, operates the Home Browser technology and related services. When you request or receive brokerage services, those services are provided by VUE Christie’s International Real Estate, 1790 Bonanza Dr #201, Park City, UT 84060. References to “Home Browser,” “we,” or “us” include the operator and, where applicable, the brokerage or real estate professional handling the request.

Information you provide

We may collect your name, email address, telephone number, real estate role, desired-home criteria, price range, timing, financing readiness, property preferences, property-owner responses, agent approvals, professional-license or brokerage information, consent and agreement records, and free-form messages.

Do not send Social Security numbers, account passwords, banking credentials, payment-card information, or financial documents through a general Home Browser form unless we specifically provide a secure method and request them.

Property and owner information

We may obtain property, ownership, mailing-address, occupancy, valuation, transaction, tax, permit, geographic, and related information from public records, licensed data providers, real estate professionals, property owners, enrichment providers, and other sources believed reliable. We may use this information to evaluate a buyer’s request, identify possible properties, verify or enrich contact details, prepare property-specific private pages, send direct mail or other permitted outreach, route responses, prevent duplicate outreach, and maintain suppression requests.

Property and owner information may be incomplete, delayed, or incorrect. It should be independently verified before it is used for a material decision.

Passwordless authentication and security information

For protected portals, we may process an authorized email address, role, agent identifier, hashed sign-in codes and session tokens, code-request and verification attempts, timestamps, rate-limit events, and security signals. A sign-in code normally expires after 10 minutes and may be used only once. We do not retain the readable code or session token after it is issued; we retain a cryptographic representation used for verification.

If sign-in succeeds, an essential secure cookie may keep that device signed in for up to 30 days unless you sign out, access is revoked, or the session expires earlier. We may use pseudonymous request signals to limit abuse. Sign-in codes and security notices are operational messages, not marketing messages.

Device, visit, and private-link information

When you use the service, we may collect session identifiers, page visits, timestamps, referring pages, browser or device information, private-link or campaign attribution, QR-code scans, and suspected automated-traffic or fraud signals. We use essential cookies and similar local storage to maintain sessions, protect private pages, remember permitted preferences, and determine whether a property-specific page was visited. We do not use this information for cross-context behavioral advertising.

How we use information

We use information to create and manage buyer searches; identify and evaluate properties; conduct permitted property-owner outreach; present and secure private, property-specific inquiries; route and record owner responses; provide real estate and referral services; authenticate users; communicate about a request; maintain attribution and consent records; prevent fraud, misuse, and duplicate outreach; improve and evaluate the service; comply with legal and professional duties; and establish, exercise, or defend legal claims.

How we disclose information

During the initial matching and inquiry stage, the buyer’s and property owner’s names and contact details are not displayed to each other. Home Browser acts as the intermediary. Identity or contact information may be shared later when reasonably necessary to evaluate or advance a genuine opportunity and with appropriate permission.

We may disclose information to VUE Christie’s International Real Estate; the buyer’s, owner’s, or agent’s authorized real estate professionals and brokerage personnel; referral partners when a request concerns a market or service we do not handle directly; professional advisors; government authorities when required; and parties involved in a financing, acquisition, reorganization, or transfer of our business.

We do not sell personal information for money or share it for cross-context behavioral advertising.

Service providers

We use service providers and contractors to support the service. Depending on the workflow, these may include providers of:

• website hosting, databases, storage, monitoring, security, authentication, and fraud prevention;
• customer-relationship management, email delivery, telephone, workflow automation, and customer support;
• AI-assisted analysis, data enrichment, matching, document processing, and quality review;
• property, ownership, public-record, geographic, valuation, and contact data;
• printing, address hygiene, direct mail, and postage; and
• brokerage, transaction, referral, legal, accounting, and compliance operations.

They may process information only as reasonably necessary to perform services for us or as otherwise permitted by law, subject to applicable contractual and confidentiality obligations.

AI-assisted processing

Home Browser uses automated and AI-assisted tools to organize buyer criteria, analyze and enrich property information, identify possible matches, draft or review communications, detect anomalies, and improve workflows. Inputs and outputs may be processed by service providers working for us. These tools can make mistakes; material property, identity, financial, legal, and transaction facts require human review and independent verification.

Communications and choices

When you separately authorize contact, Home Browser and VUE Christie’s International Real Estate may contact you by email or telephone about the specific real estate request. The current Home Browser consent does not authorize marketing text messages, and Home Browser does not currently send marketing texts under that consent.

You may opt out of marketing email using an unsubscribe link or by contacting support+optout@postronomy.com. A marketing opt-out does not prevent operational messages you request or that are needed to provide, secure, or administer the service, such as passwordless sign-in codes, security notices, confirmations, and direct replies.

Owner corrections and suppression requests

A property owner or authorized representative may ask us to correct owner or property information, stop future outreach to a person or address, or record that the property is not available. We may retain limited suppression information even after other records are deleted so we can honor the request and avoid renewed outreach.

Retention

We retain information for periods reasonably related to the purposes described above, including these general periods:

• passwordless-code, authentication, fraud-prevention, and security-event records may be kept for up to two years;
• active device sessions expire within 30 days, although associated security and audit records may be retained longer;
• buyer searches, seller or owner responses, agent records, outreach, consent, acceptance, referral, and operational records may be kept for up to seven years after the last activity, and longer when connected to a transaction, payment, audit, dispute, legal hold, professional obligation, or legal requirement;
• suppression, opt-out, and attribution records may be kept as long as reasonably necessary to honor the request, prevent repeat contact, and resolve ownership or referral questions; and
• aggregated or deidentified information that can no longer reasonably identify a person may be retained indefinitely.

Actual retention may be shorter or longer depending on the record, backup cycle, operational need, and applicable law.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information and service, including access controls, hashed authentication secrets, secure cookies, rate limits, monitoring, and restricted portal access. No online system or transmission is completely secure. Protect sign-in codes and private links, use a secured email account and device, and notify us promptly if you suspect unauthorized access.

Your privacy requests

You may ask to access, correct, or delete personal information associated with you, or to appeal a decision concerning a privacy request, subject to identity verification and legal, security, transaction, professional, suppression, and recordkeeping exceptions. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising an applicable privacy right.

Children, external services, and private links

Home Browser is intended for adults and is not directed to children under 18. Third-party sites and services are governed by their own privacy practices. A private link limits casual discovery but is not a promise of absolute confidentiality; recipients should not repost or forward it except to an authorized professional advisor.

Changes and contact

We may update this policy and will post the revised effective date here. If a material change requires renewed consent or acceptance, we will present it through the relevant workflow. Questions, owner-suppression requests, or privacy requests may be sent to cameron.boyd@vuere.com or Browser, Inc., PO Box 264, Midway, UT 84049.